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.setNoProactiveChatDelay()

// Delay the proactive invitation for 10 minutes
var delayInMinutes = 10;
SnapEngage.setNoProactiveChatDelay(delayInMinutes);

Disable or alter the amount of time that proactive invitations remain disabled for any visitor who closes a chat window. The default proactive invitation delay (without using this API) is 30 minutes.

Parameters

Parameter Type Description
delayInMinutes Integer By default, we think that if a visitor closes a chat window, they are either not interested in chatting or done chatting. In order to avoid bombarding them with proactive invitations we set a cookie to disable proactive invitations for that visitor for 30 minutes by default. You can alter that amount of time with this function. (To use a session cookie, set to 0.)