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javascript

.setProactiveAutoCloseDelay()

// Autoclose the proactive invitation after 5 minutes of inactivity
var minutes = 5;
SnapEngage.setProactiveAutocloseDelay(minutes);

Adjust the time before the proactive invitation disappears. The default proactive autoclose delay is 2 minutes.

By default, the proactive chat window is set to close after 2 minutes of inactivity, that is: if a visitor does not respond for a couple minutes, we generally assume that they are not interested in chatting. If you never want the proactive invitation to disappear, set the parameter to 0.

Parameters

Parameter Type Description
minutes Integer Number (in minutes) until auto-close. This can be a whole number or decimal (eg. 0.5 can be used for a delay of 30 seconds).