.setProactiveAutocloseDelay()
(Last Updated On: April 12, 2017)
Overview

Adjust the time before the Proactive Invitation disappears.

SnapEngage.setProactiveAutocloseDelay(minutes);


Parameters


minutes
Type
IntegerĀ | (Required)
Values
Number (in minutes) until auto-close. This can be a whole number or decimal (eg. 0.5 can be used for a delay of 30 seconds).
Description
By default, the Proactive Chat Window is set to close after a couple minutes of inactivity, that is: if a visitor does not respond for a couple minutes, we generally assume that they are not interested in chatting.
If you never want the Proactive Invitation to disappear, set this to 0.