Provide a Visitor’s email address to SnapEngage. This will do two things: First, it pre-populates the “email” input field on your “Pre-Chat Form” (if you are using one); Second, even if you are not using a “Pre-Chat” form, SnapEngage can still provide a Visitor’s email address to an Agent who takes a chat.
- String | (Required)
- A non-encoded email address — i.e. “email@example.com”
- Boolean | (Optional) (default: false)
- Should the email field be read-only?
- That is: a visitor with a predefined email address will not be able to alter that address in the Pre-chat Form.